Privacy Policy
Updated 2026-11-10
Quill Tracker is a link tracking service operated by Quill Hound LLC ("we"). This policy explains what we collect and what we do with it. The short version: we use data to count clicks and applications for the customer who owns each link, and for nothing else. We do not sell it and we do not show ads.
Who is who
Customers have an account, create links and read reports. Visitors are the people who tap a link or use a customer's website. For visitors, the customer decides which links and pages to use, and we act on the customer's instructions.
What we collect about customers
- Account details: your email address, your workspace name and your role. We send no email except sign-in codes and team invites.
- Your links and campaigns: the destinations, names and labels you enter.
- Sign-in data: sign-in codes and sessions are stored hashed or for a short time. When you are signed in to the app, we set one session cookie, which keeps you signed in.
- Billing: handled by Stripe. We do not collect or store card details ourselves.
What we collect about visitors who tap a link
For each click we store: the time, which link it was, the country and region, the type of device (phone, tablet, desktop or bot), the browser, whether it was opened inside the Facebook, Instagram, LinkedIn, TikTok, X or Snapchat app, and the website the click came from, if any. We also store a visitor code, which is a one-way hash that changes every day. It lets us count a visitor once within a day but not follow them from one day to the next.
We do not store IP addresses. The short link sets no cookies. Bots and link-preview fetchers are redirected but left out of every count.
What the site snippet collects
If a customer adds our snippet to their website, the snippet:
- saves the UTM labels and a click ID in the visitor's browser storage on the customer's site for 30 days;
- fills hidden form fields with those values;
- when a form is submitted, or when a page marked as a goal loads, sends us the click ID, the page path and the form's id or name.
If the visitor's browser sends the Global Privacy Control signal, the snippet records nothing except filling hidden fields from the current address.
Applicant name and email (optional). Only when a customer turns on "Record applicant name and email" (Business plan), the snippet also sends the values of the form's name and email fields. It never sends any other field, and never passwords, free-text boxes or file uploads. The customer who turns this on is responsible for telling its applicants about it and for having the right to collect the information. If you are an applicant and want to know what a company holds about you, contact that company.
How we use it
- To redirect visitors, count clicks and applications and show reports to the customer who owns the link.
- To keep the service secure, prevent abuse and fix problems.
- To contact customers about their account or important changes to the service.
Who it is shared with
- The customer who owns the link or site sees the data about it.
- Cloudflare hosts the service and our database and delivers it over their network, and keeps standard request logs for security and troubleshooting.
- Stripe processes payments for paid plans.
- Authorities, when the law requires it, and only what is required.
We never sell personal information or share it for advertising.
This marketing website
The marketing pages on quilltracker.com use a first-party counter that records that a page was viewed. It sets no cookies. It does not run in the app or on short links.
How long we keep it
Clicks and applications are deleted automatically once they are older than your plan's report history (30 days on Free, 1 year on Pro, 2 years on Business). Expired sign-in codes and sessions are deleted too. If you want your account and its data removed sooner, write to us at the address below.
Your choices
Depending on where you live, you may have rights under local law, such as to access, correct or delete personal information. Write to us and we will help, or direct you to the customer who controls the data.
Children
The service is for businesses and adults. It is not directed to children under 13, and we do not knowingly collect their information.
Changes
If we change this policy in a way that matters, we will update the date above and tell account holders by email before the change takes effect.
Contact
Privacy questions and requests: jglass@quillhound.com.